etappe.ai
For IT service providers & software houses

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From the first sentence to deploy.

Etappe asks the customer for environment and details, catches duplicates while they type and lets GitHub keep progress up to date.

01 · Already reported?

Duplicates, caught while typing.

Etappe checks existing tickets and the knowledge base before the ticket is created.

New ticket

Pick type, area & environment — title & description follow best practice.

SalesApp WebApp PIA Import TEST PROD
Change: SalesApp – Quote – discount field for tiered prices
Already reported?
#1287 Quote: add discount field Discussion
last active 3 h ago · score 0.86 More
AI summary Add a per-line discount field to the quote editor — including display in the quote PDF.
Related articles
Editing quotes › Price fields & discounts
Checking for similar tickets…
Each quote line should get its own discount field.
AI: structure the description + Create ticket
02 · GitHub

Status that updates itself.

Pull request opened, ticket moves to “In progress”. Merged, “Deploy”. Your team has the final say.

Progress
✓ Open 2 2 ✓ In progress 3 3 Deploy 4 Done
GitHub
OPEN #82 Bug: SalesApp 7.2 – price list stays empty after offline start
MERGED #82 Bug: SalesApp 7.2 – price list stays empty after offline start
wredemann/salesapp · fix/offline-pricelist · opened just now wredemann/salesapp · fix/offline-pricelist · merged just now
03 · Whiteboard

Weekly sync with your customer. Live.

Team and customer see the same board, checked is checked — the tickets stay, the board tidies itself away.

Jour fixe · Wredemann
3 TICKETS PRIVATE
✓ #1 Bug: SalesApp 7.2 – price list stays empty after offline start
✓ #3 Feature: PIA – bulk export of order data as CSV
#4 Question: which discount tier applies in the configurator?
↑ ↓ move Space check off ↵ open
04 · @etappe

Have we seen this before?

Etappe answers from your tickets and Etappe Book — with ticket numbers as evidence.

#1802 Bug: supplier portal — retry job runs twice

Jonas Beerboom #18

@Etappe Have we had this before? And is there an article on it?

Etappe is typing
Etappe ✦ Sonnet 5 #19

Yes, twice: #1287 (March, same cause — retry without a lock) and #1544. Both solved with the job lock. Etappe Book has “Retry jobs in the supplier portal”. Still open: which version the customer is on.

Jonas Beerboom 🔒 INTERNAL #20

@Etappe Move to “In progress”, add Julian and remind me on Monday.

Etappe is typing 🔒 INTERNAL
Etappe ✦ Haiku 4.5 🔒 INTERNAL #21

Done: progress set to “In progress”, Julian Melzig assigned, reminder on Monday at 9 am — here in the thread.

Jonas Beerboom: progress to “In progress” via Etappe

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Frequent questions

Does Etappe work with our GitHub?

Yes, from Business. Pull requests move progress along automatically.

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Write the first sentence.
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